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Course Date | Onsite fee: | Online fee: | Register | |
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13/01/2025 To 17/01/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
10/02/2025 To 14/02/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
10/03/2025 To 14/03/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
14/04/2025 To 18/04/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
12/05/2025 To 16/05/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
09/06/2025 To 13/06/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
14/07/2025 To 18/07/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
11/08/2025 To 15/08/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
08/09/2025 To 12/09/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
13/10/2025 To 17/10/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
10/11/2025 To 14/11/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
08/12/2025 To 12/12/2025 | 1,500 USD | 900 USD | Register for Online | Register for On-site |
Introduction:
This course explores the role of effective communication in managing and resolving conflicts in various contexts, including interpersonal, organizational, and societal levels. Students will learn theoretical frameworks, communication strategies, and practical skills to navigate conflicts constructively and promote positive outcomes.
Good Communication Skills are essential. Being an effective communicator takes real skill. Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of your interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. To be effective in business, you have to communicate well. To be a good manager, you have to communicate exceptionally well. This course will highlight on key essentials for becoming a more effective communicator.
Course duration
5 days
Course Objectives
By the end of the course, the participant should be able to;
Who should attend
Course outline
Module 1: Introduction to Communication and Conflict
Module 2: Communication Styles and Conflict
Module 3: Conflict Resolution Models
Module 4: Mediation and Third-Party Intervention
Module 5: Cross-Cultural Communication and Conflict
Module 6: Communication in Organizational Conflict
Module 7: Group Conflict and Facilitation
Module 8: Conflict in Interpersonal Relationships
Module 9: Conflict in the Workplace
Module 10: Conflict Transformation and Resolution
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion, and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirements. For further inquiries, please contact us on Email: training@upskilldevelopment.com Tel: +254 721 331 808
Certification
Participants will be issued with Upskill certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation are arranged upon request. For booking contact our Training Coordinator through Email: training@upskilltrainingcenter.com, +254 721 331 808
Terms of Payment:
Unless otherwise agreed between the two parties payment of the course fee should be done at least 3 working days before commencement of the training so as to enable us to prepare better
Course Date | Onsite fees: | Live Online fee: | Register Onsite in Nairobi, Kenya |
|
---|---|---|---|---|
13/01/2025 To 17/01/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
10/02/2025 To 14/02/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
10/03/2025 To 14/03/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
14/04/2025 To 18/04/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
12/05/2025 To 16/05/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
09/06/2025 To 13/06/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
14/07/2025 To 18/07/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
11/08/2025 To 15/08/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
08/09/2025 To 12/09/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
13/10/2025 To 17/10/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
10/11/2025 To 14/11/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
08/12/2025 To 12/12/2025 | 1,500 USD | 900 USD | Register for Onsite | Register for Online |
We support the development of a skilled and confident workforce to meet the changing demands of growing sectors by offering the best possible training to enable them to fulfil learning goals.
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